What to Do If Your UK ETA Application Is Rejected

Receiving a rejection for your UK Electronic Travel Authorization (ETA) can be frustrating — especially if your trip is already planned. While most applications are approved quickly, rejections can happen due to incomplete information, document issues, or eligibility problems.

Understand the reason for rejection

The rejection notice will usually state why your application was declined. Common reasons include:

• Incorrect or mismatched personal details
• Low-quality or missing photos
• Passport validity issues
• Ineligibility for the ETA program

✅ Tip: Read the notice carefully. Sometimes, it’s a simple mistake you can fix before reapplying.

Correct any errors and reapply

If the rejection was due to incorrect information or poor document quality:

Double-check all personal details match your passport exactly

Make sure your passport is valid for your entire stay (ideally 6 months beyond travel)

Use a clear, high-quality passport photo and personal photo

Once corrected, you can submit a new application immediately.

Check your eligibility

The UK ETA is available only to citizens of certain countries. If you’re not eligible, you may need a different type of visa.

✅ Tip: Use a trusted visa service as GetETAUK to confirm your eligibility.

Contact our support

If you’re unsure why you were rejected or how to proceed, please reach out to our team for a review of your case.

We can guide you on the fastest route to get approved and ensure your application meets all requirements

Our team can:

• Review your previous application and pinpoint the issue
• Correct the errors and prepare a compliant new application
• Submit it promptly to get you back on track